Posts

Showing posts from May, 2023

How can software testing help the insurance industry of Canada?

Image
Following are a few key areas wherein software testing can help the insurance industry in Canada: 1. Claims processing: It is the most important component of insurance and should be thoroughly tested to make sure that it is accurate, efficient and fair. ·     Third-party messaging is claimed by testing ·     Accounting is claimed by testing ·      Lifecycle is claimed by testing 2. Servicing customers: There is another key area wherein software testing is leveraged to help the insurance industry in Canada. The insurance company should make sure that it is professional, helpful and responsive enough to serve customers. ·     Access and security are tested ·     Call routing and assignment are tested ·     Reflexive questions are tested ·     IVR   integration is tested. 3. Deductibles: Deductibles are contained in many insurance policies, which is basically the specific amount of money that the policyholder will have to pay from their pocket before the claim is paid by